The Availability Timeline allows you to view the schedules of your entire network of Mobile Users. If there is an availability block next to a Mobile Users name that means they are available to work at those days and times.
You can set a new availability block for a Mobile User by clicking the "Add Availability" button. Mobile Users also have the ability to add availability via the Workpath mobile app.
The Availability Timeline can be found next to the Appointment List and Appointment Calendar tabs on the Dashboard page.
If you'd like your Mobile Users to add availability directly through the Workpath mobile app, they can do so from the Profile tab. Their availability will automatically update on your Availability Timeline.
If you'd prefer to add the availability directly from the Availability Timeline, you can do so by hitting the "Add Availability" button.
A bubble containing a number in the upper right corner of an availability block represents how many appointments the Mobile User has during that scheduled block. You can click on the bubble to see further details about those appointments.
If you select "Day" view on the availability calendar you will be able to see all the appointments assigned to a Mobile User on a given day.
You can filter the Availability Timeline by using the search field at the top of the page or by hitting the Zipcode button. The Zipcode button will allow you to search your entire network of Mobile Users based on a zipcode and radius (miles). The Availability Timeline will display all results for Mobile Users within that radius based on their home address.
Please note that the availability timeline does have an effect on securing coverage for appointments. If you are publishing work opportunities to your Mobile Users they will need to have their availability set. The Workpath platform will only send push notifications to the Mobile Users that have open availability at the appointment's scheduled time. You can override a Mobile User's availability and assign an appointment directly.