First find and open the Settings app on your device.

Scroll down and select Privacy

Confirm Location Services is On

If Locations Services is Off, go ahead and turn it back On

After that is done we can check to see if the Workpath app has the correct permissions.

Go back to the Settings app's main page, scroll all the way to the bottom and look for Workpath and select it.

Select Location

Confirm that either While Using the App or Always is selected:

  • While Using the App - The app will only be able to use the location while the app is open in the foreground
  • Always - The app will be able to use the location while the app is open or running in the background
    📝 The app will request your location one time when the app is opened, and if your "On The Way" to an appointment it will aggressively request your location until the appointment status has been updated to "Arrived" 

After you have confirmed both Location Services and Location for the Workpath app are enabled, you are all set.

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