The Service Request Form is designed to be a customizable, shareable link. You can send a custom link to your customers and design form fields that appear to them when they access the form.
After you've created your custom form, you can share the link that is found on the Service Requests tab.
Your customers will simply enter the link into their web browser.
The customer will be prompted with your custom form that contains the form fields you entered, your company name, your company logo, and your company contact information.